TRUMEN EVA positions itself as a service to resolve your mental health queries. You will have the opportunity to find the right person for you, get to know each other and talk about anything that is bothering you.

That is why we try to take the physical, mental, information security and well-being of our users very seriously. No matter who you are, where you come from, what problem you have contacted our Service - our goal remains the same.

With this in mind, you can read our security policy and understand exactly how we keep our Service secure.

How do we ensure safety?

TRUMEN EVA is constantly developing new updates, introducing new technologies and opportunities for users to interact with each other. We use the most modern systems and tools, processes of manual and automated moderation and verification of requests. Our Service has a Security Centre consisting of high-level moderators. They are charged with monitoring, preventing, eliminating inappropriate    behaviour   and    content   on   the   Service. User profiles can be checked automatically or manually in cases of suspicious profiles that spread inappropriate words/images, as well as in cases of complaints or requests. As a reminder, TRUMEN EVA users can report misconduct and crimes on the app or on our website. If you believe you have been the victim of a crime, please report it immediately to law enforcement authorities.

Our interaction is based on the unacceptability of any aggressive or inappropriate behaviour that goes against the interests of other users. Profiles that violate the Terms of Service or the law may be subject to blocking and, in cases where their actions violate the law, may be subject to law enforcement scrutiny.

TRUMEN EVA has a strict fraud policy. On our Service you have the opportunity to communicate with a large number of professionals registered on the Service or other users. We remind you to be careful and prudent when interacting with them.

Do not agree to offline meetings and consultations, payment outside the Service, because our Service was created precisely on the principle of online interaction.

Do not transfer your personal, payment and other data to other users. Users should not transfer money to other persons, payment for services is made by means of

payment agents implemented in the Service. We ask all users to report any person requesting financial and personal information using the built-in feedback function, as this violates the Terms of Use of our Service.

Of course, ensuring the privacy of our users' data is one of the fundamental tasks of TRUMEN EVA. You can understand more about our principles in protecting your data by reading our Privacy Policy and Cookie Policy. We make every effort to comply with all industry standards and data protection laws, and we are constantly improving our defence tools against intruders.

Once again, we ask users to report to the TRUMEN EVA Service Support all cases of inappropriate behaviour both on and off the platform, such as bullying, aggression, offering prohibited goods and services, and other actions that you consider dangerous for yourself and other users.

In emergency situations, call the law enforcement authorities in your country.